This Privacy Policy applies to www.melanielambert.com, operated by Melanie Lambert – Occupational Therapist and Sensory Coach, and governs data collection and usage. By using this website, you consent to the data practices described below.

Collection of Your Personal Information

To provide you with products or services, Melanie Lambert may collect personally identifiable information, including but not limited to:

• First and last name

• Email address

We do not collect personal information unless you voluntarily provide it. This may occur when you:

• Register for a course or consultation

• Contact us via a form or email

• Subscribe to updates or newsletters

• Make a payment for services

This information is used solely for communication, service delivery, and improving your experience. Additional data may be collected over time for service-related purposes.

Use of Your Personal Information

Your information is used to:

• Deliver the services or resources you’ve requested

• Communicate regarding sessions, resources, updates, or reminders

• Provide relevant information or recommendations

You may also receive occasional emails about related offerings or updates unless you opt out.

Sharing Your Personal Information

Melanie Lambert does not sell or rent client information to third parties.
We may share information with trusted partners only when necessary to:

• Process payments

• Send email communications

• Provide scheduling or client support

• Host secure data storage

All such partners are required to maintain confidentiality and may only use your information to support the agreed service.

Personal information may be disclosed if required by law or if necessary to:

• Comply with legal obligations

• Protect client or public safety

• Safeguard the rights and property of Melanie Lambert

Website Tracking & Usage Data

We may use tools to understand how users interact with the site to improve usability and relevance. This may include:

• Pages visited

• Time spent on pages

• Browser type and location (IP address)

This information is anonymous and helps inform content and layout.

Security of Your Information

We take your privacy seriously. All personal data is secured using appropriate safeguards, including:

• SSL encryption for any payment or contact forms

• Secure data storage systems

However, please note that no internet transmission is ever 100% secure. By using this site, you acknowledge those limitations.

Right to Access or Delete Your Information

You may request to:

• View the personal data we have on file

• Have your data corrected or deleted (unless required for legal or service purposes)

Requests can be sent to: melanie.ot@gmail.com

Children Under 13

This site is not directed to children under 13 years old. We do not knowingly collect data from children. If you believe a child has provided personal information, please contact us to remove it.

Email Communications

You may receive updates, resources, or service information via email. You may opt out at any time by:

• Clicking “Unsubscribe” at the bottom of emails

• Contacting us directly

Third-Party Hosting and Data Storage

Client data may be stored securely using third-party platforms such as website hosts, appointment systems, or encrypted email providers, all of which are selected for their data protection standards.

Changes to this Policy

This privacy policy may be updated periodically. You’ll be notified of significant changes via:

• A notice on the website

• Direct email if you are a client

Your continued use of the website and services signifies your agreement to this policy.

Contact:
If you have questions or concerns about your personal data, please contact:
melanie.ot@gmail.com